Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of karim brown

karim brown

March 27, 2026

5  out of  5
rating by karim brown
"Great experience had car on pause and still receive great results and customers service."
Profile photo of HCIW Page

HCIW Page

March 17, 2026

5  out of  5
rating by HCIW Page
"Darren & I had an amazing conversation. He has great customer service. Everything was on point & as brief as possible with the option to ask questions all the time."
Profile photo of Rebeca Alban

Rebeca Alban

March 15, 2026

5  out of  5
rating by Rebeca Alban
"Excellent service, thank you very much Vince, explain everything in a very clear way and answer all my questions"
Profile photo of Gian Sini

Gian Sini

March 12, 2026

5  out of  5
rating by Gian Sini
"Just had the pleasure of dealing with Darren DiRocco. Was easy ,and he saved me money on both auto and homeowners policies. Thank you"
Profile photo of Christine Gilbert

Christine Gilbert

March 10, 2026

5  out of  5
rating by Christine Gilbert
"Unfortunately my husband was in a car accident, but I was able to call the office and walk through all of our options with Jeannine and she was great! I had lots of silly little questions, but I felt like Jeannine really took the time to answer my questions, and never tried to rush me off the phone! I feel much more educated about our benefits, which is great. State Farm is definitely expensive, but still the cheapest for us! I'd definitely recommend this office."
We responded:
"Christine, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Effie Knuth’s Team—we are always here to help!"
Profile photo of Milton Hobbs

Milton Hobbs

March 6, 2026

5  out of  5
rating by Milton Hobbs
"Thankyou for the great customer service johan I appreciate your professionalism.keep up the awesome work your well appreciated im a satisfied customer on my end☺️👌."
We responded:
"Hey Milton, Thank you for the awesome feedback. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon."
Profile photo of Jennifer Lopez

Jennifer Lopez

March 6, 2026

5  out of  5
rating by Jennifer Lopez
"I had the pleasure to be helped by Joan and I couldn’t have had someone better! As someone who’s new to insurance and cars he explained everything to me in detail and answered all my questions! Highly recommend!!!"
We responded:
"Jennifer, thank you for your wonderful review of State Farm Agent Effie Knuth’s Team!"
Profile photo of Marcos Landa

Marcos Landa

March 5, 2026

5  out of  5
rating by Marcos Landa
"Wonderful customer service"
We responded:
"Thank you for your kind review of State Farm Agent Effie Knuth’s Team. We appreciate it!"
Profile photo of JC O'Donnell

JC O'Donnell

March 3, 2026

5  out of  5
rating by JC O'Donnell
"Darren had to be sent by God the Father because he went above and beyond to help me and my family to get the most incredible coverage for my Truck,God bless you Darren! JC O'Donnell"
We responded:
"Thank you for the wonderful 5-star review. We are so happy you had a wonderful experience with Darren at State Farm Agent Effie Knuth’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Kayla Lepage

Kayla Lepage

February 16, 2026

5  out of  5
rating by Kayla Lepage
"Kelly has been nothing short of amazing. Very knowledgeable and helpful she is very patient and took the time to help me understand what I need and what I have to do. She goes out of her way to help."
Profile photo of Giulia Grasso

Giulia Grasso

January 30, 2026

5  out of  5
rating by Giulia Grasso
"Kelly is a true professional. She streamlined my insurance application and made it a completely stress-free process. Her ability to make everything feel simple and straightforward is rare in this industry. Thank you, Kelly, for the amazing support!"
We responded:
"Hey Giulia, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!"
Profile photo of Glamorous Glamology

Glamorous Glamology

January 19, 2026

5  out of  5
rating by Glamorous Glamology
"I was blessed with the great experience during a highly stressful time. Mr Johan the agent that assisted me in navigating th I situation which extremely polite fabricated a informative conversation that perpetuated me to have a better understanding of what my policy provided for me with his patient explanatory behavior. I am truly thankful that this office have individuals have people with such characteristics of assisting the clients needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Maria Aguilar

Maria Aguilar

January 12, 2026

4  out of  5
rating by Maria Aguilar
"Kelly was absolutely the best throughout the entire process. She was extremely friendly, patient, and consistently showed great enthusiasm. She took the time to explain everything clearly and made the experience smooth and stress-free. Her professionalism and positive energy truly made a difference."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Natalie Esposito

Natalie Esposito

January 9, 2026

5  out of  5
rating by Natalie Esposito
"Very quick and very easy to sign up Joan was very nice and courteous. Prices are cheaper than the insurance I had and I am happy to save money with the same coverage I had. Thank you!"
We responded:
"Natalie, thank you so much for the wonderful review! I am thrilled to hear that you had a pleasant experience working with us for your auto insurance coverage needs. Welcome to the State Farm family! Please let us know if there is anything else our team can help you with. We appreciate your business! - Effie"
Profile photo of Cassidy Kellogg

Cassidy Kellogg

December 22, 2025

5  out of  5
rating by Cassidy Kellogg
"Effie knuth is a beyond amazing and kind & very hands on no hassle no stress agent much appreciated! Best agent ever and so far great auto insurance too great benefits also"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Donald Watkins Jr

Donald Watkins Jr

December 19, 2025

5  out of  5
rating by Donald Watkins Jr
"Darren DiRocco is an excellent example of the State Farm motto, Like a good neighbor, State Farm is there. Due to local personal issues beyond my control, I was not able to establish coverage with that location, but I did connect locally with State Farm in the Jamestown NY area. I wouldn't have done so without the excellent personal customer service that Darren DiRocco provided to me. State Farm Inc. gained a customer through the tireless efforts of Darren DiRocco, the Dauntless One."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of sarha Perez

sarha Perez

December 18, 2025

5  out of  5
rating by sarha Perez
"There's always a good communication 👏i was helped for Elisa she speack very clear and supportive to me doing a good services"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Sage Blass

Sage Blass

December 16, 2025

5  out of  5
rating by Sage Blass
"Representative was very helpful and knowledgeable"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Maria Lebron

Maria Lebron

December 16, 2025

5  out of  5
rating by Maria Lebron
"Vince was very nice and understanding and helpful"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ryan Hinphy

Ryan Hinphy

December 10, 2025

5  out of  5
rating by Ryan Hinphy
"I was recently shopping around for insurance to get a more reasonable price on auto and renters insurance and Anthony Sandoval was able to get me the best price on the market. It was so nice to work with him that I referred my fiance and her family to him. Definitely request to work with Anthony when calling StateFarm for your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Ryan Hinphy

Ryan Hinphy

December 10, 2025

5  out of  5
rating by Ryan Hinphy
"Worked with Anthony to get car insurance for a more reasonable price and he was able to get me a great deal on insurance. He was very personable and respectful and gave great customer service. Would definitely recommend asking for Anthony when trying to get an insurance policy."
We responded:
"Ryan, thank you so much for the wonderful review! I am thrilled to hear that you had a pleasant experience working with Anthony for your auto insurance coverage needs. Welcome to the State Farm family! Please let us know if there is anything else our team can help you with. We appreciate your business! - Effie"
Profile photo of Lauren Bender

Lauren Bender

December 9, 2025

5  out of  5
rating by Lauren Bender
"We had such a wonderful experience working with our rep Anthony Sandoval at State Farm. He originally helped us with our car insurance and made the entire process smooth, clear, and stress-free. Because of how great that experience was, we went back to him when it was time to set up our homeowners insurance — and once again, he was fantastic. Anthony is extremely communicative, helpful, and truly takes the time to make sure you understand everything. We trust him completely and genuinely enjoy working with him. We fully recommend him to anyone looking for an agent who actually cares and goes above and beyond. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Christopher Perez

Christopher Perez

December 7, 2025

5  out of  5
rating by Christopher Perez
"Just wanted to let you know that your ad on HBO Max has interrupted me watching wedding crashers about like 5 or 6 times, but honestly now all i can think about is state farm while I watch my movie so great advertising hahaha! 5 stars!"
We responded:
"We’re thankful for your feedback! I am glad you enjoy our commercials. Please let us know if we can help you with insurance."
Profile photo of Regina Astheimer

Regina Astheimer

December 3, 2025

5  out of  5
rating by Regina Astheimer
"What a great experience with The nice Agent Deb. She was friendly and helped me with my issue ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Donna Smith

Donna Smith

November 26, 2025

5  out of  5
rating by Donna Smith
"State Farm took 2 mths premium from my account leaving it in overdraft 5 days before thanksgiving. This put me in financial strain. I called & spoke to Johan. He was able to empathize with me. He worked diligently with the billing dept, he communicated well and consistently kept me up to date with information. He was successful at finally getting the billing dept to approve my refund of the extra premium they took. I am so grateful to him. Johan is one of the best advocate for customers I seen in a long time. Thank you Johan you’re the BEST!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"