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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Casey Barry

Casey Barry

September 18, 2024

5  out of  5
rating by Casey Barry
"always provides excellent service"
We responded:
"Thanks for the positive feedback, Casey! Please let us know if there is anything else our team can help you with! - Effie "
Profile photo of christine “Chrissyg” grant

christine “Chrissyg” grant

September 13, 2024

3  out of  5
rating by christine “Chrissyg” grant
"First let me say most of the agents I have had the pleasure of having speaking with from State Farm are always pleasant respectful and forthcoming also it shows they are knowledgeable about their field that been said. I am NOT a satisfied customer , and I would no longer in good conscience recommend them to anyone for insurance for the simplest reason they are ridiculously too expensive I am still trying understand why my insurance Doubles for no apparent reason. In the process of transferring out of there as I write this review. Am done can’t do this any more."
We responded:
"Christine, I am sorry to hear that you are leaving us. Unfortunately, price increases are outside our office's control. We appreciate your feedback and invite you to call or stop by if you would like to discuss the situation further. - Effie "
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Audrey M

September 12, 2024

5  out of  5
rating by Audrey M
"I’m very happy State Farm’s Insurance. I’ve been with several companies in my life. They are the first to really listen to my needs and explain in great detail. Even the extra benefits and other insurances they offer. I spoke to Nick La Bella he gave me great information and benefits. Thank you, Nick"
We responded:
"Thank you for the wonderful review, Audrey! I am glad to hear that Nick and our team have provided you with information and coverage options that fit what you need. If we can assist you with anything else, don't hesitate to reach out. Our team is happy to help! - Effie "
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Shams Rasool

August 30, 2024

5  out of  5
rating by Shams Rasool
"Nick helped me out in this difficult situation of mine. I was about to loose my eligibility to drive my car. He made things flow smoothly and gave me an easy path to get the insurance completed for my car. He had a cordial and understanding attitude."
We responded:
"Thank you for the positive feedback, Shams. I am glad to hear my team was able to help you out during a stressful situation. We are here for you, so let us know if there is anything else we can help you with! - Effie "
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Marcie Solis

August 26, 2024

5  out of  5
rating by Marcie Solis
"They are just awesome, thank you Darren DiRocco for keeping me updated!!"
We responded:
"Thank you for the fantastic review, Marcie! I am glad to hear that Darren has been helpful in keeping your coverage up to date. If we can help you with anything else, please let us know. We are here for you! - Effie"
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Jeanmaire Manelski

August 18, 2024

5  out of  5
rating by Jeanmaire Manelski
"Excellent customer service, always polite, fair, informed and conscientious! Jeanmaire"
We responded:
"Thank you so much for your kind words, Jeanmarie! I'm delighted to hear that you've had such a positive experience with our customer service. It’s wonderful to know that we’ve met your expectations. It's been a pleasure working with you. -Effie"
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Jocelyn Penteck

August 12, 2024

5  out of  5
rating by Jocelyn Penteck
"I have recently switched over to State Farm from a different auto insurance company and I can speak to the timeliness of communication and ease of transition. Anthony has been helpful in providing all of the necessary details and responses to any questions I had throughout the process. It is clear that he is always looking out for his customers through his willingness to discuss the policy without feeling rushed and ultimately provide a great rate based on what I was looking for with my insurance. I would recommend Anthony and his team!"
We responded:
"Jocelyn, thank you so much for the wonderful review! I am thrilled to hear that you had a pleasant experience working with Anthony for your auto insurance coverage needs. Welcome to the State Farm family! Please let us know if there is anything else our team can help you with. We appreciate your business! - Effie "
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Mr.

July 12, 2024

1  out of  5
rating by Mr.
"Terrible experience. Switched from GEICO to Ronkonkoma State Farm office. Weeks after switching lost $500 is discounts bc they never told us you have to agree to be tracked and hand over all your driving data like speed, location, acceleration, braking, turning and more. Their “when calling was abate and switch. When I received the sensors in the mail I called to ask what they were and was told to “throw them out”. Then I was told it doesn’t matter. You have to download the app so they can get your information anyway to keep the discounts. Finally, they never cancel my insurance policy as they specifically instructed me that they would on a specific date. A month later, I got a bill from my former insurance company and found out that they never canceled it. They told me it was my fault and I should have signed something that they never told me about. Keep in mind I spent hours at their office and on the phone with them and it was never brought up at any point. Very deceptive and I would never trust this company if I ever needed to file claim BEWARE!!!!"
We responded:
"I am very sorry to hear you had a negative experience with us. If you would like to discuss this situation further, I invite you to give me a call at (631) 737-3276. I look forward to speaking with you soon. -Effie"
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steven wilensky

July 10, 2024

5  out of  5
rating by steven wilensky
"Very Nice Auto Insurance company , happy to have met them to get great auto insurance in NY . They are personable & have very excellent auto Ins coverage ."
We responded:
"Steven, thank you so much for the five stars! I'm glad to hear our team provided you with the high level of service we strive for. If there is anything else we can help you with, please do not hesitate to reach out. - Effie"
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bruce surry

June 13, 2024

5  out of  5
rating by bruce surry
"Very responsive agency. Questions are answered in a thorough and timely manner."
We responded:
"Thanks for the positive feedback, Bruce! We strive to provide a speedy response to all of our Good Neighbors, so I am glad to hear that has been your experience. Please let us know if there is anything else we can help you with. We are here for you! - Effie "
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Angelica Colon

June 5, 2024

5  out of  5
rating by Angelica Colon
"I was able to change insurance with no problem! Very helpful and quick and informative!"
We responded:
"Thanks for the positive feedback, Angelica! I'm glad you had a positive experience switching to State Farm. If there is anything else our team can assist you with, let us know! -Effie "
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Cynthia Clemente

May 29, 2024

5  out of  5
rating by Cynthia Clemente
"Love this agency!! When speaking with anyone in this office I always feel heard and cared about. They are constantly checking in to make sure you are covered in all aspects and they always go the extra mile to make sure you are being given the best insurance rates possible for you car, home and life…"
We responded:
"Cynthia, thank you so much for the glowing review! I’m glad our team has made you feel cared for and that you feel confident in the coverage we provide. Your kind words and support are truly appreciated. If you ever need any help with your insurance, we’re always here for you! -Effie"
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Declan Redfern

May 17, 2024

5  out of  5
rating by Declan Redfern
"Professional, Personable & Knowledgeable"
We responded:
"Thanks for the positive feedback, Declan! I'm glad to hear you had a positive experience working with our team. If there is anything else we can help you with, please feel free to reach out. We are happy to help! - Effie"
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Rhonda Walker

May 3, 2024

5  out of  5
rating by Rhonda Walker
"With the new laws in NY/NYC with car insurance, my previous carrier was killing me. Nick reached out and was able to get me cheaper insurance and he was such a pleasure to work with. Thank you."
We responded:
"Thanks for the five stars, Rhonda! I'm glad to hear Nick was able to assist you with making the switch to State Farm a pleasant experience. If there is anything else we can help you with, please let us know. We are happy to help. - Effie"
Profile photo of Adolph Buonovolonta

Adolph Buonovolonta

April 30, 2024

5  out of  5
rating by Adolph Buonovolonta
"Easy to talk to always concerned about our needs. Fully explains everything concerning our policies and costs."
We responded:
"Thanks for the five stars, Adolph! We take pride in making sure our customers understand and are confident in their insurance, and are so glad that was your experience! Thank you for your support and we look forward to providing you with great service again next time! -Effie"
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Bruce Grier

April 17, 2024

5  out of  5
rating by Bruce Grier
"I got the best car insurance quote from Ms. Knuth's employee, far lower than Geico and other companies. Very professional staff. Nick LaBella's great! I highly recommend using this State Farm office. Phone calls are answered promptly and I'm able to easily pay my monthly payment using my bank card. 5 out of 5 stars"
We responded:
"Bruce, thanks for the stellar review! I'm so happy to hear that our team has been helpful in setting you up with coverage that works for you. If there is anything else we can help you with, please let us know. We are here to help! - Effie"
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Elizabeth Scheer

April 16, 2024

5  out of  5
rating by Elizabeth Scheer
"Joan in the office was so helpful to me and went above and beyond with my policy needs. Top notch service. Thank you."
We responded:
"Elizabeth, thank you for your great feedback! I'm so glad to hear Joan was helpful in getting you the coverage you need. If there is anything else she or I can assist you with, please feel free to reach out. We are happy to help! - Effie"
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John Sanner

April 16, 2024

5  out of  5
rating by John Sanner
"For the time I've been covered under State Farm, I have nothing but high praise for their service and professionalism. I would recommend them to anyone who is interested in finding a reliable group with a full line of insurance services. John Sanner"
We responded:
"John, we truly appreciate your feedback and recommendation! It's wonderful to hear that you've had such a positive experience with our service and professionalism. Thank you for trusting us with your insurance needs. We're here for you whenever you need us! -Effie"
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Erika Bagley

April 16, 2024

5  out of  5
rating by Erika Bagley
"State Farm has been very efficient since I started my coverage with them. Everyone I speak with is always very kind, patient, and accommodating. They take the time to thoroughly explain your policy and things to you so that you are aware of everything and there is no confusion. I am glad to have State Farm insurance."
We responded:
"Thanks for the awesome review, Erika! I'm thrilled to hear you have had a great experience working with our team. If there is anything else we can help you with, please let us know. We are happy to help! -Effie"
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Ann M

April 2, 2024

5  out of  5
rating by Ann M
"I'm very pleased with this State Farm office. Deb proactively reached out to me on a potential issue and had solved the problem before I even knew I had one. Excellent customer service! Thank you Deb!"
We responded:
"Thank you for your kind words, Ann! We're delighted to hear about your positive experience with our State Farm office and Deb's proactive approach to addressing your potential issue. We'll be sure to pass along your appreciation to Deb. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! -Effie"
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Marla S

March 16, 2024

5  out of  5
rating by Marla S
"State Farm is the best! They are professional, friendly and one of the best out there. Also thank you Effie Knuth for the birthday card. The truly stand by what the say from one good neighbor to another. Truly appreciated !"
We responded:
"Marla, thank you so much for the sweet words and five stars! I am glad to hear you have been happy with our level of service and attention to detail. It is our pleasure to care for Good Neighbors like yourself! -Effie"
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Lisa Pyros

March 13, 2024

5  out of  5
rating by Lisa Pyros
"Deb Keibel And Darren DiRocco of State Farm are some of the best representatives I’ve ever worked with at any insurance firm. They are courteous, knowledgeable, thorough, swift and make you feel like you are their only customer. ❤️"
We responded:
"Lisa, thank you so much for the review highlighting two of our great team members, Deb and Darren! It makes me so happy to hear that both team members have made you feel taken care of while getting you covered. It is our pleasure to assist Good Neighbors like yourself! -Effie"
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Arnn Amur

March 12, 2024

5  out of  5
rating by Arnn Amur
"Darren Dirocco the State Farm agent is the Man! Costumer service above and beyond. Thank you for your help and keep it up."
We responded:
"Thanks for the positive review and shout-out to Darren! I'm happy he has provided you with great customer service and assistance. If there is anything else my team and I can do for you, please let us know. -Effie"
Profile photo of Rebecca Malventano

Rebecca Malventano

March 12, 2024

5  out of  5
rating by Rebecca Malventano
"I’ve worked with other auto insurance companies but ultimately return to State Farm because they ALWAYS go above and beyond to get me what I need at a fast rate. They’re diligent and so helpful. On a recent dilemma, Mike was thorough in helping me solve the problem, ensuring all of my options were known to me while also providing his own take on which option was best for me- the one that’s least costly and less of a headache for me. I trust that he, and anyone I’ve worked with at State Farm, has my (and my wallets) best interest at heart. Thank you Mike and the rest of the State Farm crew for your hard work!"
We responded:
"Rebecca, thank you so much for the fantastic review! It is our pleasure to assist you with your various coverage needs and answer your questions along the way! I am glad to hear Mike was able to assist you with a tricky situation. He is great at walking our Good Neighbors through problems and helping them land on a solution that works for them and their wallets. If there is anything else my team and I can assist you with in the future, please do not hesitate to reach out. We are happy to help! -Effie"
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Sergei

February 21, 2024

5  out of  5
rating by Sergei
"Amazing customer service from Nick Labella and his team. Highly recommended!"
We responded:
"Sergei, thank you for the 5-star review! I’m thrilled to hear that Nick provided stellar customer service. Your recommendation of the Effie Knuth State Farm Agency is truly appreciated. Please reach out if our team can further assist with your insurance! -Effie"